CompTIA Cloud+ Practice Test

What should a cloud administrator do to resolve reported application outages after implementing a new script?

1. Update the version of the CLI tool for the public cloud provider.

2. Copy the script up to a bastion host in the environment and run it from there.

3. Validate the access credentials for the cloud provider are correct.

4. Debug the script and modify it to remove the flawed logic.

The correct answer is: Validate the access credentials for the cloud provider are correct.

To effectively address reported application outages after the implementation of a new script, ensuring that the access credentials for the cloud provider are correct is essential. If the credentials are incorrect, the script may not function as intended, leading to failures in application access or operation. This step is fundamental because it guarantees that the script has the necessary permissions to interact with the cloud resources, which is crucial for executing tasks that may affect application availability. Verifying credentials helps to determine if the issues stem from permission denials or authentication failures, which could lead to applications being unable to access required resources, thus causing outages. Addressing access issues first can potentially mitigate downstream problems that arise from a lack of proper authentication, allowing for a more streamlined troubleshooting process. While other approaches might address certain technical aspects, ensuring valid credentials is a primary step in confirming that the foundational components of the script's operation are intact, making it a logical choice in resolving the issues faced.