CompTIA Cloud+ Practice Test

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What alerting method allows technicians to receive notifications on mobile devices like cell phones?

SMTP
SMS
SNMP
Syslog

The correct answer is: SMS

The correct choice is SMS, which stands for Short Message Service. This method is specifically designed to facilitate the sending and receiving of text messages on mobile devices, such as cell phones. Technicians can utilize SMS notifications to receive critical alerts quickly and efficiently, allowing them to respond to issues while away from their computer systems. This is particularly valuable in an IT or cloud environment where timely notifications are crucial for maintaining system performance and uptime. Receiving alerts via SMS means that technicians can be informed about system status, errors, or necessary actions instantly, enhancing the responsiveness and effectiveness of their support. In contrast, SMTP (Simple Mail Transfer Protocol) primarily handles sending emails and while technicians could receive alerts through email, it lacks the immediacy that SMS provides for urgent notifications. SNMP (Simple Network Management Protocol) is used for network management and monitoring but does not inherently provide a direct mobile notification feature. Similarly, Syslog is a standard for message logging and helps in the management of log data but is not used for sending alerts directly to mobile devices.