CompTIA Cloud+ Practice Test

A company is implementing a SaaS solution with a large user base. What is the most efficient way to manage user licensing?

1. Have the administrator of the SaaS solution keep track of user activities.

2. Have a nightly upload to the SaaS provider of the current user base based on API call.

3. Have users remove their SaaS accounts when they no longer need the service.

4. Have a weekly user management script maintain the SaaS user base.

The correct answer is: Have the administrator of the SaaS solution keep track of user activities.

The answer of keeping track of user activities by the administrator of the SaaS solution is efficient in terms of direct oversight and monitoring of user engagement, which can be crucial for managing licensing effectively. When an administrator actively tracks user activities, they gain insights into how users interact with the application, including identifying any inactive users or potential departmental needs for additional licenses. This proactive approach allows the organization to make informed decisions regarding license allocation and to ensure that they are compliant with the service agreements. In a SaaS environment, particularly with a large user base, it is essential to maintain an accurate understanding of who is utilizing the service and to avoid paying for unused licenses. Regular tracking helps to prevent overspending on licenses, as it can reveal opportunities to revoke accessibility for users who are no longer employing the service, thereby optimizing resource management. Other approaches, like uploading user data nightly or relying on users to remove their accounts when they no longer need the service, may lack timely updates or rely too heavily on user actions, which can lead to inefficiencies or errors in user management. Additionally, a weekly user management script may not provide the agility needed to adapt quickly to changes in user status or membership, making it less efficient than hands-on monitoring by an administrator.